Support Services

Cryptzone Support

To ensure customers optimize the ongoing value of their IT security investment in Cryptzone products, our support team is on hand to provide advice and assistance to resolve any technical issues that may arise.

Help Center

Please visit the Help Center to browse the knowledge base or log a support ticket for all Cryptzone products. Learn more about the Help Center below.


The Hive contains documentation and software downloads specific to the HiSoftware Sheriff product family, including Compliance Sheriff, Security Sheriff and Site Sheriff. Please visit the Help Center for all other product documentation or to log a support ticket.

The Help Center

Self-Service Help

Self service help can be browsed or searched for technical solutions. Browse FAQs, known issues, best practices, service examples, guides and manuals or log a support ticket.

Customer Support Requests

Customers can submit support questions in accordance with their Support and Maintenance contracts.

End of Life Notifications

Periodically Cryptzone may elect to discontinue specific products. End of Life notifications will be posted in the Help Center.

Partner Network

Additionally our worldwide network of trusted partners is able to assist customers with the evaluation, deployment and training options around the Cryptzone solution portfolio.

Professional Services

Cryptzone undertakes specific consulting engagements, training and extra support services to help kick start projects and ensure they stay on track, as your business evolves and security threats change.

Learn More About Cryptzone Professional Services