Professional Services
HiSoftware offers an extensive Professional Services program to assist you with
your software implementation, training and consulting needs to help you get up and
running faster. We can provide as much or as little assistance as you require. We
will tailor a plan based on your requirements, helping you implement your projects
in a timely and cost effective manner.
Software and Implementation Services
HiSoftware’s highly trained and skilled consultants are available to assist
you with any range of requests, from minor to complex. Consultants will work with
you on-site or remotely on a range of services such as installation of initial software,
software upgrades, problem investigation and resolution, and much more.
Some of the implementation and consulting services available include:
Installation
and Configuration of Software
A member of the HiSoftware Professional Services team can assist with the initial
software installation and configuration to get you up and running faster.
Pre-implementation
Requirements and Hardware Specification Review
We can assist in performing a hardware requirements review to make sure
you have the correct hardware required to run your HiSoftware’s products -
helping ensure optimal performance.
Customization
of Standards and Checkpoints
The standards and checkpoints that are included with HiSoftware products
are very comprehensive, however, many clients have unique organizational requirements
that need customization. The Professional Services team can assist you with
creating custom checkpoints and standards to fit any unique requirements.
On-site and Remote Consulting Options to Fit Your Needs
On-site
Consulting
HiSoftware’s On-site Consulting services are available for organizations that
require on-site support for product implementations and/or project assistance.
Remote
Consulting
With our Remote Consulting services we can assist your organization with product
implementations and provide project assistance via online web-driven consulting
sessions, delivering results in a cost effective and timely manner.
Training
HiSoftware also offers Training Courses available as
both on-site and instructor-led online classes. Whether you're a new user,
need a refresher course or want to train new staff members—let us tailor a
training program to suit your needs and boost productivity.
For more information on HiSoftware Professional Services and how we can help you
achieve your compliance goals, contact us
today.