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Professional Services

HiSoftware offers an extensive Professional Services program to assist you with your software implementation, training and consulting needs to help you get up and running faster. We can provide as much or as little assistance as you require. We will tailor a plan based on your requirements, helping you implement your projects in a timely and cost effective manner.

Software and Implementation Services

HiSoftware’s highly trained and skilled consultants are available to assist you with any range of requests, from minor to complex. Consultants will work with you on-site or remotely on a range of services such as installation of initial software, software upgrades, problem investigation and resolution, and much more.

Some of the implementation and consulting services available include:

Installation and Configuration of Software
A member of the HiSoftware Professional Services team can assist with the initial software installation and configuration to get you up and running faster.

Pre-implementation Requirements and Hardware Specification Review
We can assist in performing a hardware requirements review to make sure you have the correct hardware required to run your HiSoftware’s products - helping ensure optimal performance.

Customization of Standards and Checkpoints
The standards and checkpoints that are included with HiSoftware products are very comprehensive, however, many clients have unique organizational requirements that need customization. The Professional Services team can assist you with creating custom checkpoints and standards to fit any unique requirements.

On-site and Remote Consulting Options to Fit Your Needs

On-site Consulting
HiSoftware’s On-site Consulting services are available for organizations that require on-site support for product implementations and/or project assistance.

Remote Consulting
With our Remote Consulting services we can assist your organization with product implementations and provide project assistance via online web-driven consulting sessions, delivering results in a cost effective and timely manner.


HiSoftware also offers Product and Accessibility Training Courses. For your convenience, most training courses are available as on-demand, video-based training, online instructor-led, or on-site at your place of business.Whether you're a new user, need a refresher course or want to train new staff members—let us tailor a training program to suit your needs and boost productivity.

For more information on HiSoftware Professional Services and how we can help you achieve your compliance goals, contact us today.

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