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Here We Grow Again

HiSoftware is experiencing record growth making several job opportunities available. To explore the current openings at HiSoftware click on the job descriptions below. If you would like to apply for any of these positions, please send a resume using one of the application methods below. Due to the volume of resumes received we cannot respond to phone inquiries and are not able to contact every applicant; however, we appreciate your interest in a career at HiSoftware.

All positions include a basic benefits package including:

  • Medical and dental insurance
  • Vacation Days/Personal Days
  • Holiday pay for prescribed holidays
  • Sales positions may include commission plans

Depending on the position, travel may be required.

Current positions

Accountant - Greater Boston Area, MA

Cryptzone is looking for an Accountant who will be responsible for our core accounting processes, including customer invoicing, accounts payable and payroll. You will report to our Accounting Manager and will work closely with the US based management team. This is a new position and is an opportunity to advance your career in a newly formed global company.

  • Process all corporate accounting, accounts receivable, accounts payable, payroll and revenue.
  • Process cash transfers using an online banking platform.
  • Participate in global month end accounting close process.
  • Perform monthly reconciliations of general ledger, AR, AP.
  • Prepare and post journal entries.
  • Assist in audit preparation.
  • Enforce accounting controls for invoicing, verification of receipts and expenditures.
  • Provide various reporting as needed.
  • Participate in new ERP implementation.
Qualifications, Knowledge and Skills:
  • Bachelor’s degree in Accounting.
  • 4 to 5 years of progressive experience.
  • Working knowledge of accounting functions (payroll, invoicing, collections, payables, etc.).
  • Strong analytical and organization skills with attention to detail.
  • Prior experience in high-growth, software or SaaS Company.
  • Effective written and verbal communications skills.
  • Strong interpersonal skills with the ability to collaborate across functional disciplines.
  • Technology savvy with strong excel skills; experience with IntAcct ERP a plus.
  • Sense of urgency, resourcefulness, creativity, flexibility, high standards and ethics.
  • Competitive compensation package including base salary, bonus opportunity and equity commensurate with experience.


Client Services Manager (North America) - Greater Boston Area, MA

Our US Client Services Manager oversees implementations, professional services, account relationships and ongoing support for our North American enterprise commercial and government accounts. Our ideal candidate has experience overseeing a dispersed team delivering support and professional services throughout North America. This is not a call center operation. You’ll need to delight our customers, sustain your team and interface with sales, product and financial staff to assure customer satisfaction and efficient operations.


  • Represent Cryptzone solutions and services to customers and partners
  • Lead a team of highly technical support and post sales engineers to provide an exceptional customer experience
  • Enhance current support processes and develop new ones to support new products and services
  • Enhance existing support strategies and develop new strategies to improve customer interaction and contact deflection
  • Develop systems metrics and reporting for support operations
  • Work in matrixed teams with international Client Services, pre-sales and other internal groups
  • Recruit and retain a world class staff
  • Manage customer communications and upgrades
  • Oversee professional services projects for implementations and customizations
  • Represent the “voice of the customer” for product groups and development
  • Up to 25% travel may be required

Qualifications, Knowledge and Skills:

  • Bachelor’s degree or equivalent experience required, Management/MBA degree is a plus
  • 3-5 years’ experience leading technical engineers on enterprise software
  • Familiarity with process frameworks such as MOF, ITIL or ITSM
  • Excellent verbal and written communication skills with the ability to bridge technical/business stakeholders
  • Experience with Microsoft collaboration technologies (SharePoint, Office 365); other cloud content platforms; web content management
  • Experience with unstructured data especially security, compliance, privacy,accessibility and content management
  • Strong written and presentation skills with ability to contribute to contract language as needed


Enterprise Sales Executive - Federal

The Enterprise Sales Executive is responsible for representing HiSoftware solutions and services to an existing client base of federal customer and prospect for new opportunities. Positioning HiSoftware at all levels within the organization is essential. Responsible for effective communication and presentation of company message and value proposition to C-level and IT Director Executives. Activity is based on quantitative and qualitative performance standards.


  • Represent company to customer in sales related matters within the DOD and Civilian Government agencies.
  • Understanding customer’s business and technology challenges.
  • Match appropriate product to meet customer needs.
  • Accountable for growing existing business relationships and acquiring new business.
  • Responsible for meeting assigned sales quota.
  • Accountable for all aspects of the sale, from pricing negotiations to contract development to ensuring successful order fulfillment through various channel partners.
Qualifications, Knowledge and Skills:

  • Bachelor’s Degree or equivalent sales experience.
  • A successful track record of exceeding revenue goals of $2-3 million/year.
  • Formal training in consultative selling program.
  • Strong understanding of Microsoft back office technologies, SharePoint a plus.
  • Travel as required.


Human Resources Manager - Waltham, MA

Cryptzone is seeking a dynamic, motivated, self-starter to take on the role of HR Manager for its global operations. The HR Manager will be responsible for establishing and overseeing all HR functions for a newly formed global company, will assume leadership of all human resources
functions globally and will be a key member of the global management team.


  • Overall HR administration, including maintaining organization chart, creating policies and procedures, full-cycle recruitment, employee relations, including performance improvement plans and employee terminations, HRIS reporting, benefits administration and payroll administration.
  • Administer company benefits, including annual benefits review and open enrollment, and benefits strategy for long-term company road map.
  • Create payroll policies and processes to ensure accurate payroll administration, including compliance with all federal and state labor laws and appropriate checks and balances.
  • Ensure ongoing compliance with all applicable federal and state laws and regulations
  • Additional duties as needed, with occasional international travel required
  • Collaborating with executive and functional management to establish best practices in:
    - Worldwide recruitment & employee on boarding
    - Worldwide performance management, including reviews process, formal compensation plans and communication tools
    - Worldwide employee recognition and charitable giving processes
    - Worldwide employee communication processes
    - Other HR processes as required


This is a mid-level position which requires a bachelor’s degree in a related area of study within Human Resources Management or related field. A minimum of 7 years’ experience in a generalist role is required; Professional Human Resources (PHR) certificate is a plus. The successful
candidate will have the following skills:

  • Excellent written, verbal, and interpersonal communication skills; attention to detail is a must, with the ability to meet deadlines while providing accurate reporting.
  • Proficiency in Microsoft Office Suites, especially Word and Excel; hands-on experience using HR or Payroll software systems or experience overseeing the payroll function is required; ADP experience is preferred, but not required.
  • Demonstrable experience in dealing with all areas of Human Resources is preferred, especially with employee relations, payroll and benefit administration, recruiting and performance management.
  • Desire to work in a fast-paced, small, global team environment with the ability to work independently and with the team.
  • Understand and support the Company’s goals, business and values.


  • Commensurate with experience


Office Assistant - Waltham, MA

Cryptzone is seeking a dynamic, motivated, self-starter to take on the role of Office Assistant for its new global operations. The Office Assistant will be responsible for establishing and overseeing all office management and receptionist functions for a global company. This position will assume leadership for running a smooth office and will be a key member in maintaining the company culture and environment.


  • Answer phones and transfer to the appropriate staff member
  • Take and distribute accurate messages
  • Greet visitors direct them to the correct staff member
  • Coordinate messenger and courier service
  • Receive, sort and distribute incoming mail
  • Monitor incoming emails and answer or forward as required
  • Prepare outgoing mail for distribution
  • Fax, scan and copy documents
  • Maintain office filing and storage systems
  • Update and maintain databases such as mailing lists, contact lists and client information
  • Retrieve information when requested
  • Update and maintain internal staff contact lists
  • Type documents, reports and correspondence
  • Organize travel arrangements for staff
  • Co-ordinate and organize appointments, meetings, and conference rooms
  • Assist with event planning and implementation
  • Monitor and maintain office supplies
  • Ensure office equipment is properly maintained and serviced
  • Perform work related errands as needed
  • Keep office area clean and tidy
  • Perform other duties as assigned by the CFO

Qualifications, Knowledge and Skills:
This is an entry-level position requires a high school degree and a bachelor’s degree is a plus. Previous office experience is required. The successful candidate will have the following skills:

  • Organization and planning skills
  • Telephone skills
  • Strong MS Office skills
  • Management and prioritizing skills
  • Verbal and written communication skills
  • Problem solving ability
  • Attention to detail, accuracy, flexibility, reliability and teamwork
  • Desire to work in a fast-paced, small, global team environment with the ability to work independently and with the team
  • Support the Company’s goals, business and values


  • Commensurate with experience


Senior Revenue Accountant - Greater Boston Area, MA

The Senior Revenue Accountant position is an exceptional opportunity for a detail-oriented, experienced accounting professional with software and service revenue recognition experience operating within a fast-growth, global business. The primary responsibilities of this role will include overseeing billing, revenue recognition and collections using our Salesforce and IntAcct platforms. In addition, the candidate will work closely with the rest of the global HQ F&A team, and other stakeholders inside and outside the Company.


  • Manage the billing, revenue recognition and collection processes using our Salesforce and IntAcct platforms. 
  • Responsible for the oversight of key controls within the revenue recognition process and integrity of billing and revenue data.
  • Review of contracts to ensure appropriate revenue recognition in compliance with accounting standards.
  • Be the interface with Sales and Support teams in resolving billing issues, and with our external auditors for all revenue recognition and accounts receivable issues.
  • Maintain reconciliations and analysis of all revenue, deferred revenue and receivables accounts.\
  • Actively participate in monthly accounting cycles as directed by Accounting Manager.
  • Perform other duties and special projects as required by the CFO and Global Controller which could include analysis, ad hoc journal entry preparation, ad hoc audit request, etc.
Qualifications, Knowledge and Skills:
  • BA / BS in Accounting, Finance, Business Management, Economics or other related major
  • Excellent communication skills – both written and verbal
  • 5-10 years of general accounting experience with at least 2+ years of service and software revenue recognition experience
  • High proficiency in Excel, Word and PowerPoint presentation skills
  • Experience in IntAcct and Salesforce preferred
  • Ability to work independently with a high level of initiative
  • Strong prioritization/time management and communication skills
  • Strong customer service orientation
  • Only local candidates will be considered
  • Competitive compensation package including base salary, bonus opportunity and equity commensurate with experience.


SharePoint Customer Solutions Engineer - Greater Boston Area, MA

HiSoftware is looking to hire an experienced support representatives that has worked with, administered or been certified on SharePoint. Responsible for providing consultative services with in-depth SharePoint knowledge, you will have opportunities to work directly with the HiSoftware product and Development teams on a broad range of customer implementations. Including, but not limited to the ability to deliver software implementation, provide both support and services for diverse customer base as well as oversee internal projects. As a support representative you will be working with customers, development and sales team members to solve difficult and escalated issues. Experience with best practices relating to SharePoint, and Microsoft technologies in general, will help you ramp up quickly, to become a key contributing member of our expanding support team.


  • Deploy and configure HiSoftware’s SharePoint solutions in customer environments.
  • Provide problem-solving solutions to issues that may occur with software or configurations. 
  • Ability to communicate and consult with customers and internal team.
  • Expected to be a “self-starter” with excellent customer management and support skills.
  • Availability to work extended hours as HiSoftware is a global company with a diverse customer base. 
  • Some travel required.

Qualifications, Knowledge and Skills:

  • 3 years’ experience in the field OR 4 year degree in Computer Science, Computer Engineering or Information Technology a benefit but not required.
  • Experience with SharePoint 2010/2013. Microsoft SharePoint certification is desired, but not required.
  • Knowledge of SharePoint SQL Server databases.
  • Experience with Microsoft active directory.
  • Project Management experience a benefit but not required.
  • Ability to discuss issues with customers, management and development for resolution.
  • Self-starter, self-driven, with the ability to work in a team environment where “That’s not our problem” doesn’t exist in our lexicon.
  • Excellent written and verbal communication skills.
  • Microsoft SharePoint 2010/2013 configuration and deployment experience.
  • Microsoft SQL Server 2005/2008/2012
  • Windows Server 2003/2008/2012
  • Strong knowledge in Web Applications and Web Site structure and supporting technologies.
  • JavaScript/AJAX/
  • Content Management System, compliance and security experience a plus.
  • Software API integration familiarity.


Submitting an Application

Candidates may apply by US mail, FAX or email, with email as the preferred method.  Please include your resume and an introductory cover letter, along with samples of your work and salary requirements.  No phone calls or recruiters please.

Mail to:

HiSoftware Inc
Attn. Human Resources
One Tara Boulevard, Suite 104
Nashua. NH 03062 USA

FAX to (603) 578-1876, Attn. Human Resources

Email with job title in subject line and attach resume

All submitted materials will be kept in strict confidence. Click here for HiSoftware’s privacy policy.

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