Skip NavigationContact UsCompany ProfileNews and EventsCareers
spacer
* OVERVIEW
spacer
* FACTS AT A GLANCE
spacer
* EXECUTIVE LEADERSHIP
spacer
* ADVISOR PROFILES
spacer
* OUR HISTORY
spacer
* CUSTOMER LIST
spacer
* HISOFTWARE BLOGS
spacer
spacer
* NEWS & EVENTS
spacer
* CAREERS
* INFORMATION REQUEST
spacer
* DIRECTIONS
spacer
* CONTACT US
spacer
spacer
 
* Case Study
 
 

Customer

State of Maine


Category

State Government


Application

Implementation of HiSoftware
Accessibility Solutions to comply with State requirements for Web accessibility


Solutions

AccMonitor® Compliance Server
AccVerify®/AccRepair®


"Meeting the state's standards on website design and usability has been a challenging goal for our department webmasters. With over 2,100 web pages on our site, HiSoftware’s solutions have proven to be valuable tools; they are easy to use and the reports easy to understand."

- Barbara Redmond,
Website Coordinator
Department of the Secretary of State


 

 

Maine.gov the official website of Maine

State of Maine

The Business Problem

The State of Maine fully supports the American with Disabilities Act regarding reasonable accommodation in the workplace, and recognizes the commitment to meeting the needs of its employees and citizens with disabilities. The Maine Web Accessibility Policy (http://www.maine.gov/oit/accessibility/policy/webpolicy.htm) is designed to meet or exceed all Federal Section 508 requirements. The Maine Standards exceed the minimum requirements in many areas, incorporating a number of WCAG "Priority 2" and "Priority 3" Checkpoints as well as additional requirements identified through practical experience working with Maine citizens with disabilities.

To that end, an Accessibility Standing Committee was formed to evaluate and advise the Chief Information Officer regarding technological developments and products relating to compliance with the ADA and other relevant laws. A critical goal for the Committee was that each agency would have access to web testing and accessibility tools on at least one computer.
The committee sought software that could be used to evaluate the improvement of State Websites over time, to inform agencies about the level of compliance of their sites, and to identify potential problem areas. The Accessibility Committee was seeking a tool to help web coordinators to understand the current accessible status of their site and to correct existing problems. The State was eagerly seeking efficient, economical solutions to assist webmasters to validate and repair their sites. Like every state, Maine has thousands of pages across hundreds of websites. Most pages were not considered fully accessible according to 508 or WC3 standards.

To support this goal and the State's ongoing initiative to ensure that all State web pages are accessible to all users, including those with disabilities, the State Accessibility Committee purchased a package of Web accessibility testing software from HiSoftware in the fall of 2004. Although verification and repair software is not necessary to develop accessible sites, most webmasters have little time to manage their sites; learning all they need to know about accessibility and retrofitting their sites to be accessible is more than most webmasters have time to achieve. HiSoftware’s AccVerify facilitates understanding of accessibility requirements as well as making testing and repair easier. Additionally, using HiSoftware’s verification solutions is an important step in continuing to meet the accessibility standards as new pages are added to web sites and multiple people work on sites.

The Solution

The State of Maine purchased an unlimited license for AccMonitor Compliance Server and has begun a rollout of AccVerify/AccRepair at several of its installations. AccVerify provides for the verification of accessibility policy and standards required for Web Sites under the Rehabilitation Act Section 508 and W3C® WCAG 1.0 Priority 1-3 guidelines. AccRepair uses the reporting and verification components of AccVerify to launch a repair “wizard” interface, which prompts the user to correct accessibility errors. AccRepair also uses a library that “learns” as repairs are made. These applications are available as a stand-alone desktop solution and as an integrated add-on for Microsoft FrontPage.

AccMonitor Compliance Server is an automated accessibility testing solution for Web sites or for use in conjunction with intranet servers or file servers. Using a crawler, AccMonitor tests sites for compliance with Section 508 and W3C accessibility standards. AccMonitor spiders, or crawls over, entire Web sites and reports on their accessibility status. AccMonitor particularly benefits organizations that need to monitor multiple servers that host information via the World Wide Web. AccMonitor is a server solution that is designed to run with no user interaction once configured. AccMonitor can be scheduled to crawl Web sites daily, weekly, or monthly. It also allows users to log-on for on demand reports on the accessibility status of their Web pages.

The Bottom Line

HiSoftware’s solutions provided the comprehensive testing and reporting features that State Webmasters required, through a simple to use interface. Additionally, HiSoftware’s applications provided great flexibility in user-driven and automated reporting, and also provided flexibility for Enterprise Wide deployment and mass distribution. AccVerify is part of a larger State initiative for website accessibility and design standards. Agencies are now required to use standard website templates, which have been designed to be fully accessible. Each agency is also required to develop a website management plan and to designate a single Web Coordinator who is responsible for ensuring that standards are met. The initiative also includes quarterly AccMonitor testing and training workshops. There is no time deadline for full accessibility at this time, but an understanding each agency will choose a reasonable deadline for accessibility compliance and will be working towards meeting this goal.

"As one of the trainers for HiSoftware with our state web coordinators, I feel HiSoftware was the tipping point in involving more web coordinators in checking for accessibility on their agency web pages, in sharing knowledge to help solve problems together, and opening up the discussion of how to best to offer equal access to government web sites for all citizens of Maine." Ellen Wood, Chair of the Web Accessibility Sub Committee, Maine State Library Web Coordinator
 

Printer Printer Friendly Version...