HiSoftware TagGen Server -Frequently Asked Questions 
This page contains a list of frequently asked questions regarding the use of the HiSoftware TagGen Server.

 

 

• Does the HiSoftware TagGen Server require that Microsoft® Office be installed on our Server to update or verify metadata in Office Documents? No, The server can perform all Office metadata functions without Microsoft® Office Installed.
   
• Does the HiSoftware TagGen Server require that someone be logged onto the server in order for it to be run? No, The Server runs as a system level service. 
   
• We have 6 Workgroups in our organization, Can Each Workgroup Server implement a HiSoftware TagGen Server and the the group Administrator configure it to the Workgroups specific Needs? Yes, The HiSoftware TagGen Server allows for Flexibility to meet your organizations needs.
   
• We Currently Use the TagGen Office and JITI Builder Products, Does this product replace the Client Products? NO, The HiSoftware TagGen Server augments current metadata procedures or policies it does not mean that you have to change existing policies, it simply makes it possible for you to dramatically improve the entire process. These products also allow for forward compliance of all new documents created.
   
• We have a server that contains all of our corporate marketing documentation. Within this server we have specific folders based on category of marketing documentation, will the HiSoftware TagGen Server allow us to define metadata properties for the server as a whole and then specify specific metadata and policy settings for subfolders? Yes, The TagGen Server allows you to use the Inheritance Server Component to specify a metadata configuration on your server as specific to your resources as your needs may be.
    
• Does HiSoftware TagGen Server help with Content Classification? Yes, the Server has an Auto Content Classification Engine that categorizes documents based on user classification rule sets.
    
• We want to place metadata values in all documents in our C:\DOCS folder and we want all sub folders to have the metadata added as in c:\DOCS, do we need to add each sub-folder as a resource and then set up metadata identical to what we did for the C:\DOCS folder? No, You can simply specify that the C:\DOCS folder is a "Super Folder" and all documents in sub-folders will automatically be seeded with the same metadata from C:\DOCS. 
     
• We configured the TagGen Server and then updated all of our documents on our intranet, what happens when new documents are added? The TagGen Server runs as a Windows NT/Windows 2000 Service, at the scheduled interval the Crawler will go out and update new documents according to metadata rules, requiring no user interaction.
    
• Can the HiSoftware JITI Builder™ Office Search and Index Office Documents that have metadata added by the HiSoftware TagGen Server? Yes, The metadata created by the HiSoftware TagGen Server is standard metadata stored directly in the documents and can be Searched and Indexed by the JITI Builder Office.
   
• Is the metadata created by the HiSoftware TagGen Server accessible by our search/portal technology? Yes, the metadata created by the HiSoftware TagGen Server is stored in the documents and not some External or Proprietary database that requires a gateway or service to get to the metadata. The metadata is stored in the actual documents and available to any index server or search interface that can utilize metadata.
   
• Can I assign a category based on where the documents are stored? Yes, you can assign categories and virtually any other metadata value based on where a document is stored.
   
• When my document is moved outside of the location where it was does it retain the metadata? Yes, the metadata is stored in the actual document and will remain in it unless you specify that the metadata is to be removed in the new folder based on the HiSoftware Metadata Settings. There is no requirement the the document stay in any folder to retain its metadata values!

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